ou have a number of rights in relation to your personal data:
The right to access – You have the right to request that we provide you with details of the personal data we hold about you.
The right to rectification – You have the right to request that we correct any information we hold about you which is inaccurate or incomplete.
You have the right (in certain circumstances) to request that we:
Your personal information is securely stored in both our on-site databases and cloud-based storage systems some of which are managed by our external service providers. Only certain authorised staff can access your personal information and these staff members (as well as our external providers) are required to maintain the confidentiality of your personal information at all times. Direct access to the database is restricted to ensure your data remains secured and protected and we use all reasonable means to protect your personal information against unauthorised use and access.
The purpose for which we collect, hold, use and disclose your personal information depends on how and why that information was originally gathered by us from you. We will not collect, hold, use or disclose your personal information other than for the purpose for which it was collected or for a purpose which is reasonably apparent at the time we collected it.
Your personal information may be collected, held, used or disclosed for various purposes including the following:
The provision of goods or services
We will often use your personal information when providing you with specific goods or services. This may be to verify your identity following certain requests (such as confirming a restaurant booking or processing a payment) as well as offering you other support services. In some situations, your information may be disclosed to our contractors and service providers, but only to the extent necessary to operate our business or to provide you with the product or service you have requested.
In certain circumstances the personal information we collect from you will be used in our marketing campaigns and for the purposes of marketing our business. This includes, but is not limited to, sending you tailored newsletters, promotions and updates that you have elected to receive via post, email or your mobile device. Any electronic marketing material sent by us to you will include the ability for you to opt-out of receiving any future marketing material if you choose to do so.
Competitions & Promotions
Your personal details will be collected and held by us when you participate in any promotions or competitions that we hold. These details are required primarily for identification purposes so that we can contact you in the event that you have won a prize. Please be aware that we will still contact you if you have won a prize in a competition even if you have opted out of receiving marketing or promotional material.